Conceptualization of “Digital Diplomacy” at the U.S. State Department

69
DOI: 10.20542/0131-2227-2025-69-9-73-82
EDN: USQKGE
À. Pavliuchenko, ORCID 0009-0009-8799-9817, alexa.pavlyuchenko@gmail.com
Lomonosov Moscow State University, 1/51, Leninskie Gory, Moscow, 119234, Russian Federation.

Received 12.02.2025. Revised 07.02.2025. Accepted 27.05.2025.

Abstract. An attempt is made in the article to systematize and follow the evolution of terminology used by the U.S. State Department for describing digital diplomacy, as well as clarifying the terms borrowed by the academic community later on. The methodology incorporates examination of State Department official documents, proceedings of Advisory Commission on Public Diplomacy, Department of State IT strategic plans, policy addresses by secretaries of state and their undersecretaries for public diplomacy and public affairs, official informational materials, and data extracted from the Department’s digital platforms. The timeframe under investigation (1993–2023) can be divided into two periods. The first one is Bill Clinton and George W. Bush administrations characterized to a certain extent by inconsistent terminology and the use of two groups of terms for defining digitalization of diplomacy as such (“electronic diplomacy”) and for digitalization of public diplomacy (“new diplomacy”, “netdiplomacy”, and “public diplomacy 2.0”). The second period is from Barack Obama first administration until now when the two terms were coined: “digital diplomacy” to denote the use of technologies for diplomatic purposes, and “cyber diplomacy” to promote the U.S. interests in cyberspace. Cyber diplomacy achieved formal legal recognition through the 2021 Cyber Diplomacy Act, while digital diplomacy evolved from the Information Resource Management (IRM) Bureau’s strategic plans into the 2022–2026 Joint Strategic Plan of the State Department and USAID. The author also notes the trend for the new terms, such as “mobile diplomacy” and “data informed diplomacy”, to appear when new technologies are being introduced into diplomatic practice, and to disappear later from discourse. It is suggested that the term “AI diplomacy” in the State Department documents will be used in the foreseeable future. The analysis demonstrates that this lexical evolution mirrors both technological advancements and a paradigm shift in American digital diplomacy – transitioning from ad-hoc projects to comprehensive incorporation of digital instruments within foreign affairs.

Keywords: digital diplomacy, USA, digitalization, digital transformation, cyber diplomacy, public diplomacy, soft power, e-diplomacy


REFERENCES

1. Dizard W.P. Digital Diplomacy: US Foreign Policy in the Information Age. Westport, Praeger, 2001. 232 p.

2. Potter E.H., ed. Cyber-Diplomacy: Managing Foreign Policy for the Twenty-First Century. Montreal, McGill-Queens University Press, 2002. 208 p.

3. Baturin Yu. Computer Law Issues. Moscow, Legal literature, 1991. 272 p. (In Russ.)

4. Batora J. Foreign Ministries and the Information Revolution: Going Virtual? Leide, Brill, 2008. 252 p.

5. Nickles D.P. Under the Wire: How the Telegraph Changed Diplomacy. Harvard, Harvard University Press, 2003. 265 p.

6. Baryshnikov D.N., Tulenkov A.Yu. “Digital” diplomacy and the State Sovereignty at the Age of Globalization. Vestnik of Saint Petersburg University. Series 6, 2012, no. 4, pp. 121-128. (In Russ.) Available at: https://www.elibrary.ru/item.asp?id=18377555 (accessed 16.07.2024).

7. Zinovieva E.S. U.S. Digital Diplomacy: Opportunities and Threats to International Security. Security Index, 2013, vol. 19, no. 1 (104), pp. 213-228. (In Russ.) Available at: https://www.elibrary.ru/item.asp?id=18207807 (accessed 16.07.2024).

8. Tsvetkova N.A. Digitalization of U.S. Public Diplomacy. Nemchinova T.S., ed. Digest of World Politics. Iss. 10. St. Petersburg, St. Petersburg State University Press, 2020, pp. 432-443. (In Russ.) Available at: https://api.dspace.spbu.ru/server/api/core/bitstreams/e5b187ea-71cb-4507-a85c-8b4a17bf6d5d/content (accessed 26.05.2025).

9. Grishanina T.A. 2022. U.S. digital diplomacy and shaping public opinion through social media. Tsvetkova N.A., Boguslavskaya Yu.K., Grishanina T.A., eds. American studies at St. Petersburg State University: Collection of reports of the 30th Russian-American seminar. Saint-Petersburg, “Skifiya-print”, 2021, pp. 209-217. (In Russ.) Available at: https://www.elibrary.ru/item.asp?id=49432423 (accessed 16.07.2024).

10. Sytnik A.N., Tsvetkova N.A., Tsvetkov I.A. U.S. Digital Diplomacy and Big Data: Lessons from the Political Crisis in Venezuela, 2018–2019. Science Journal of VolSU. Ser. 4: History. Area Studies. International Relations, 2022, vol. 27, no. 2, pp. 192-203. (In Russ.) Available at: https://doi.org/10.15688/jvolsu4.2022.2.16

11. Surma I.V. Digital Diplomacy in Global Politics. Public Administration. E-journal (Russia), 2015, no. 49, pp. 220-249. (In Russ.) Available at: https://www.elibrary.ru/item.asp?id=23455069 (accessed 16.07.2024).

12. Pavlyuchenko A.A. Digital diplomacy in Russian international studies: Research methods. Lomonosov World Politics Journal, 2024. vol. 16, no. 4, pp. 225-250. (In Russ.) Available at: https://doi.org/10.48015/2076-7404-2024-16-4-225-250

13. Manor I. The Digitalization of Public Diplomacy. London, Palgrave Macmillan, 2019. 320 p.

14. Bjola C., Holmes M., eds. Digital diplomacy: theory and practice. London, New York, Routledge, 2015. 252 p.

15. Hocking B., Melissen J. Diplomacy in the Digital Age. Hague, Netherlands Institute of International Relations Clingendael, 2015. 58 p.

16. Höne K.E. et al. Mapping the challenges and opportunities of artificial intelligence for the conduct of diplomacy. Geneva, DiploFoundation, 2019. 44 p.

17. Scott B., Heumann S., Lorenz Ph. Artificial Intelligence and Foreign Policy. Berlin, Stiftung Neue Verantwortung, 2018. 46 p.

18. Bjola C. Diplomacy in the Age of Artificial Intelligence. EDA Working paper. Emirate diplomatic academy, 2020. 52 p. Available at: https://www.agda.ac.ae/docs/default-source/Publications/eda-working-paper_artificial-intelligence_en.pdf?sfvrsn=4 (accessed 16.07.2024).

19. Roumate F., ed. Artificial Intelligence and Digital Diplomacy: Challenges and Opportunities. Cham, Springer, 2021. 255 p.

20. Manor I. Are We There Yet: Have MFAs Realized the Potential of Digital Diplomacy? Boston, Brill, 2016. 110 p.

21. Fletcher T. The Naked Diplomat: Understanding Power and Politics in the Digital Age. London, William Collins, 2016. 312 p.

22. Sheerin D.P. Information Resource Management. A New Bureau for a New Era State Magazine: Office of the Month. United States Department of State, 1998. Available at: https://1997-2001.state.gov/publications/statemag/statemag_oct98/bom.html (accessed 16.07.2024).

23. Artamonova U.Z. Faceless Leadership of American Public Diplomacy: HR Crisis in the Post-Bipolar Era. World Economy and International Relations, 2021, vol. 65, no. 12, pp. 33-39. (In Russ.) Available at: https://doi.org/10.20542/0131-2227-2021-65-12-33-39


SOURCES

1. A New Diplomacy for the Information age. United States Department of State, 1996. Available at: https://1997-2001.state.gov/policy/pdadcom/1996rep.html (accessed 16.07.2024).

2. Diplomacy for the 21st Century: Table of Contents. United States Department of State. Available at: https://1997-2001.state.gov/dept/irm/98goals/index.html (accessed 16.07.2024).

3. DoS IT Strategic Plan 2001–2005. United States Department of State. Available at: https://1997-2001.state.gov/dept/irm/strat_plan/ITSP-Title.html (accessed 16.07.2024).

4. Transformational Diplomacy. United States Department of State. Available at: https://2001-2009.state.gov/r/pa/prs/ps/2006/59339.htm (accessed 16.07.2024).

5. The New Diplomacy: Utilizing Innovative Communication Concepts that Recognize Resource Constraints. United States Department of State, 2003. Available at: https://www.state.gov/the-new-diplomacy-utilizing-innovative-communication-concepts-that-recognize-resource-constraints/ (accessed 16.07.2024).

6. Information Technology Strategic Plan 2006–2010. United States Department of State. Available at: https://2009-2017.state.gov/documents/organization/96312.pdf (accessed 16.07.2024).

7. Remarks at NetDiplomacy 2001 Conference. United States Department of State, 2001. Available at: https://2001-2009.state.gov/secretary/former/powell/remarks/2001/4838.htm (accessed 16.07.2024).

8. Public Diplomacy 2.0: A New Approach to Global Engagement. United States Department of State, 2008. Available at: https://2001-2009.state.gov/r/us/2008/112605.html (accessed 16.07.2024).

9. IT Strategic Plan: Fiscal Years 2019–2022. United States Department of State. Available at: https://www.state.gov/wp-content/uploads/2019/04/FY-2019-2022-ITSP_FINAL-508._with-Signature.pdf (accessed 16.07.2024).

10. FY 2017–2019 IT Strategic Plan. United States Department of State. Available at: https://2009-2017.state.gov/m/irm/itplan/index.htm (accessed 16.07.2024).

11. IT Strategic Plan: Fiscal Years 2011–2013 – Digital Diplomacy. United States Department of State, 01.09.2010. Available at: https://2009-2017.state.gov/m/irm/rls/148572.htm (accessed 16.07.2024).

12. IT Strategic Plan: Fiscal Years 2014–2016. United States Department of State. Available at: https://2009-2017.state.gov/documents/organization/220034.pdf (accessed 16.07.2024).

13. International Cyber Diplomacy: Promoting Openness, Security and Prosperity in a Networked World. United States Department of State, 14.07.2011. Available at: https://2009-2017.state.gov/r/pa/pl/168689.htm (accessed 16.07.2024).

14. Appointment of Christopher Painter as Coordinator for Cyber Issues. United Sates Department of State, 21.04.2011. Available at: https://2009-2017.state.gov/r/pa/prs/ps/2011/04/161485.htm (accessed 16.07.2024).

15. International Strategy for Cyberspace. Prosperity, Security, and Openness in a Networked World. Washington DC, The White House, 2011. Available at: https://obamawhitehouse.archives.gov/sites/default/files/rss_viewer/international_strategy_for_cyberspace.pdf (accessed 16.07.2024).

16. Cyber Diplomacy Act of 2021. US Senate, 22.04.2021. Available at: https://www.govinfo.gov/app/details/BILLS-117hr1251rfs (accessed 16.07.2024).

17. Riordan, Sh. Cyber Diplomacy vs. Digital Diplomacy: A Terminological Distinction. USC Center on Public Diplomacy, 12.05.2016. Available at: https://uscpublicdiplomacy.org/blog/cyber-diplomacy-vs-digital-diplomacy-terminological-distinction (accessed 16.07.2024).

18. The Evolution of American Public Diplomacy: Four Historical Insights. United States Advisory Commission on Public Diplomacy, 2013. Available at: https://www.state.gov/the-evolution-of-american-public-diplomacy-four-historical-insights/ (accessed 16.07.2024).

19. Joint strategic plan FY 2022–2026. U.S. Department of State. U.S. Agency for International Development, 2022. Available at: https://www.state.gov/wp-content/uploads/2022/03/Final-State-USAID-FY-2022-2026-Joint-Strategic-Plan_29MAR2022.pdf (accessed 16.07.2024).


For citation:
Pavliuchenko À. Conceptualization of “Digital Diplomacy” at the U.S. State Department. World Eñonomy and International Relations, 2025, vol. 69, no. 9, pp. 73-82. https://doi.org/10.20542/0131-2227-2025-69-9-73-82 EDN: USQKGE



Comments (0)

No comments

Add comment







Indexed

 

 

 

 

Dear authors! Please note that in the VAK List of peer-reviewed scientific journals, in which the main scientific results of dissertations for the degree of candidate and doctor of sciences should be published for the “MEMO Journal” the following specialties are recorded:
economic sciences:
5.2.5. World Economy.
5.2.1. Economic Theory
5.2.3. Regional and Branch Economics
political sciences:
5.5.4. International Relations
5.5.1. History and Theory of Politics
5.5.2. Political Institutions, Processes, Technologies

 

Current Issue
2026, vol. 70, No. 1
Topical Themes of the Issue:
  • Global Dominance of Dollar: Theory and Prospects
  • Japan’s Economic Policy: A Paradigm Shift?
  • The Chinese Model of Cognitive Security: “The Right to Interpret” as a Resource of Power
  • Features of South Korea’s Current Development Stage: Growing Pains or Systemic Crisis?
Announcement

Dear authors of the journal!

Please note that the author's copies of the issues in which your texts are published are kept in the editorial office for no more than one year. After this period expires, the editorial office has the right to dispose of unclaimed copies at its own discretion.

Dear authors of the journal!

We would like to inform you that the materials proposed for publication in our journal must be submitted only through the form located on the journal website in the “Submit an article” section.

 

Submit an Article
INVITATION FOR PUBLICATION
The Editorial Board invites authors to write analytical articles on the following topics:
  • changes in the processes of globalization in modern conditions
  • formation of the new world order
  • shifts in civilization at the stage of transition to a digital society

The editors are also interested in publishing synthesis articles / scientific reviews revealing the main trends in the development of certain regions of the world - Latin America, Africa, South Asia, etc.