Servitization of Industry: New Evidence

DOI: 10.20542/0131-2227-2021-65-8-22-30
V. Kondrat’ev, (,
Primakov National Research Institute of World Economy and International Relations, Russian Academy of Sciences (IMEMO), Profsoyuznaya Str., 23, Moscow, 117997, Russian Federation;
G. Kedrova, (,
Primakov National Research Institute of World Economy and International Relations, Russian Academy of Sciences (IMEMO), Profsoyuznaya Str., 23, Moscow, 117997, Russian Federation;
Primakov National Research Institute of World Economy and International Relations, Russian Academy of Sciences (IMEMO), Profsoyuznaya Str., 23, Moscow, 117997, Russian Federation

Received 09.11.2020.

Abstract. A significant increase in the use of services is observed for some industries in GVCs (Global Value Chains). The paper has shed light on important dimension of the servitization which is the sale and export of services by manufacturing firms, often bundled together with goods. Firm-level data confirm that many firms are involved both in the production of goods and services and that there are complementarities between these activities. Not only manufacturing firms are involved in the distribution, transport and logistics services needed for their international operations in GVCs but also, they provide installation, maintenance, repair services as well as a variety of other business support and complementary services that increase value for their customers. The servitization has important policy implications, particularly when taking into account the fact that trade in services is generally more restricted than trade in goods. As the lines between goods and services are blurred, economic policy today might be more challenging than in the past, particularly for companies moving to new business models that imply more interactions with customers and a more intensive use of digital technologies. Services themselves are split into different modes of supply for which there are different levels of economic policy. A closer look at the mechanisms of value creation in the case of services suggests that there are still the needs of new economic policy addressed at business models described as value networks or value shops. As technologies become more disruptive and more companies move to ‘servicified’ GVCs, the need for a more consistent international economic policy regime, particularly at the multilateral level, will become more urgent.

Keywords: industry servitization, global value chains, economic policy, new business models


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For citation:
Kondratev V., Kedrova G., Popov V. Servitization of Industry: New Evidence. World Eonomy and International Relations, 2021, vol. 65, no. 8, pp. 22-30.

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